What do you the customer want on a plumbing and heating website?

This blog has not been used for a while so here I go; my name is Peter Clayton, and I am the MD of Clayton Horsnell Ltd. 

I am trying something new; using this blog to make my company the way the customers want it. I'm new to blogging so I'm sure to make a few errors in doing this so I apologise now! I want to do things as in the best-selling book "What Would Google Do?" and I want to make a difference hence why I'm doing this here and now.

As I'm new to blogging, I would love to have feedback with what I do that are right and wrong.

I will say it's really exciting to be able to talk to you all and I'm very happy to start a new way of working for my business. This blog is for the use of all the people who work in the business and the customers and suppliers that interact with it. I will throw lots of ideas into the air as I really do enjoy doing this.

I will also apologise now for some of the grammar and bad spelling that may make a appearance on this blog; if you don't know what I'm trying to say then please let me know.

It's the start of a new way of doing things so here's a big "Hello!" from me, your Blogging MD!